苹果内购拒绝分析


总览

  1. 1.1 Business: Payments - In-App Purchase
    Batch-Only
    Guideline 3.1.1 - Business - Payments - In-App Purchase

  2. 业务:付款-应用内购买
    仅批量
    准则3.1.1-业务-付款-应用内购买

We noticed that your app uses in-app purchase products to purchase or gift credits, currencies, or digital items that are not consumed within the app, which is not appropriate for the App Store.

我们注意到,您的应用程序使用应用程序内购买产品来购买或赠送在应用程序内未消费的信用,货币或数字商品,这不适用于App Store。

Next Steps

To resolve this issue, please revise your app to ensure that the credits, currencies, or digital items purchased with in-app purchase products are used within the app or remove the in-app purchases entirely.

下一步

要解决此问题,请修改您的应用,以确保与应用内购买产品一起购买的信用,货币或数字商品在应用内使用,或完全删除应用内购买。

问题一、还原购买

Guideline 3.1.1 - Business - Payments - In-App Purchase

We found that your app offers in-app purchases that can be restored but does not include a “Restore Purchases” feature to allow users to restore the previously purchased in-app purchases, as specified in the “Restoring Purchase Products” section of the In-App Purchase Programming Guide:

“Users restore transactions to maintain access to content they’ve already purchased. For example, when they upgrade to a new phone, they don’t lose all of the items they purchased on the old phone. Include some mechanism in your app to let the user restore their purchases, such as a Restore Purchases button.”

准则3.1.1-业务-付款-应用内购买

我们发现您的应用提供了可以还原的应用内购买,但不包含“还原购买”功能,该功能允许用户还原以前购买的应用内购买(如In中的“还原购买的产品”部分中所指定) -App购买编程指南:

“用户可以恢复交易以保持对已购买内容的访问。例如,当他们升级到新手机时,他们不会丢失在旧手机上购买的所有商品。在您的应用中包括某种机制,可以让用户恢复他们的购买,例如“恢复购买”按钮。”

Next Steps

To restore previously purchased in-app purchase products, it would be appropriate to provide a “Restore” button and initiate the restore process when the “Restore” button is tapped by the user. Note that automatically restoring purchases on launch will not resolve this issue.

下一步 要还原以前购买的应用程序内购买产品,提供一个“还原”按钮并在用户点击“还原”按钮时启动还原过程是适当的。请注意,在启动时自动还原购买不会解决此问题。

问题二、自动续订

Guideline 3.1.2 - Business - Payments - Subscriptions

We noticed that your app did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement:

“3.8 You may offer auto-renewing subscriptions in select Territories using the In-App Purchase API subject to the terms of this Schedule 2, provided that:

准则3.1.2-业务-付款-订阅

我们注意到,您的应用未完全符合付费应用协议附表2第3.8(b)节中指定的自动续订订阅的条款:

“ 3.8您可以在不违反本附表2条款的前提下,使用应用内购买API在某些地区提供自动续订服务:

[…]

(b) You clearly and conspicuously disclose to users the following information regarding your auto-renewing subscription:

  • Title of auto-renewing subscription, which may be the same as the in-app product name
  • Length of subscription
  • Price of subscription, and price per unit if appropriate”

App Binary
We were unable to find all of the required information within your app.

– Information about the subscription in your app’s binary:
• Title of publication or service
• Length of subscription (time period and content or services provided during each subscription period)
• Price of subscription, and price per unit if appropriate

– A link to the Terms of Use in your app
– A link to the privacy policy in your app

App Store Information
We were unable to find all of the required information within your metadata.

We were unable to find a link to your Terms of Use in either the app description or the License Agreement section of App Store Connect.

(b)您向用户明确且显眼地披露有关您的自动续订订阅的以下信息:

-自动续订订阅的标题,可能与应用内商品名称相同
-订阅时间
-订阅价格,以及相应的每单位价格”

应用程式二进位
我们无法在您的应用中找到所有必需的信息。

–有关应用程序二进制文件中订阅的信息:
•出版物或服务的标题
•订阅期限(时间段以及每个订阅期内提供的内容或服务)
•订阅价格,以及每单位价格(如果适用)

–指向您应用中使用条款的链接
–指向您应用中隐私政策的链接

应用商店信息
我们无法在您的元数据中找到所有必需的信息。

我们无法在App Store Connect的应用说明或许可协议部分中找到指向您的使用条款的链接。

Next Steps

To resolve this issue, please revise your app to include this missing information. If the above information is in your app, please reply to this message in Resolution Center to provide details on where to locate it.

To add your license agreement text to appear on the App Store page for your app:

  • Open your app in App Store connect
  • Select the App Information page from the left hand menu
  • In the General Information section, choose “Edit” next to “License Agreement”
  • Click the option to apply a custom EULA
  • Copy and paste your custom EULA into the Custom License Agreement box

下一步

要解决此问题,请修改您的应用程序以包含此丢失的信息。如果您的应用程序中包含上述信息,请在解决方案中心中回复此消息以提供有关在何处查找的详细信息。

要添加您的许可协议文本以显示在您的应用程序的“ App Store”页面上:

-在App Store Connect中打开您的应用
-从左侧菜单中选择“应用信息”页面
-在“常规信息”部分中,选择“许可协议”旁边的“编辑”
-单击选项以应用自定义EULA
-将您的自定义EULA复制并粘贴到“自定义许可协议”框中

Resources

The Apple Developer website includes detailed resources on how to offer auto-renewable subscriptions in your app. You can learn more about creating a positive onboarding experience for your customers in the Subscriptions Human Interface Guidelines.

资源资源

Apple Developer网站包含有关如何在您的应用程序中提供自动更新订阅的详细资源。您可以在《订阅人机界面指南》中了解有关为客户创造积极的入职体验的更多信息。

最后

Please see attached screenshot for details.

有关详细信息,请参见所附的屏幕截图。


文章作者: 李佳
版权声明: 本博客所有文章除特別声明外,均采用 CC BY 4.0 许可协议。转载请注明来源 李佳 !
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